Thank you for choosing Good Readers. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy laws.
This Privacy Policy explains what personal data we collect, how we use and protect it, and your rights as a user in the United Kingdom.
If you have any questions or wish to exercise your rights, please contact us:
Phone: +44 070 8555 7041
Email: [email protected]
Address: 41 Town Ln, Bebington, Wirral CH63 5JD, United Kingdom
1. Data We Collect
Personal Information
We may collect the following information when you create an account, make a purchase, subscribe to our newsletter, or contact us:
- Full name
- Email address
- Phone number
- Billing and delivery address
- Order history
Payment Details
- Payment method and transaction details
Note: We do not store full bank card information. All payments are securely processed through accredited third-party payment providers compliant with PCI-DSS standards.
Technical & Analytical Data
Collected automatically when you browse our site:
- IP address and geolocation (approximate)
- Browser and device type
- Cookies, tracking pixels, and session details
- Pages visited and time spent on the website
2. How We Use Your Information
Your personal data is used for legitimate business purposes, including:
- Processing and delivering your book orders
- Sending order confirmations, tracking updates, and support messages
- Improving website functionality and performance
- Personalising content and product recommendations
- Communicating promotions, newsletters, and offers (only with consent)
- Fraud prevention and compliance with legal requirements
3. Legal Basis for Processing
We process your data under the following legal grounds:
- Performance of a contract — to deliver your purchases and manage your account
- Legitimate interests — improving services and website experience
- Consent — marketing and subscription preferences
- Legal obligation — tax, accounting, and fraud prevention requirements
4. Sharing & Third-Party Disclosure
We do not sell or rent your personal data to any third parties.
We may share necessary information with:
- Payment service providers (for secure payment processing)
- Delivery & logistics partners
- IT service & hosting providers
- Legal authorities when required by law
All partners are trusted, vetted and compliant with UK GDPR.
5. Data Retention
We store personal information only for as long as necessary:
- Customer account and purchase history: up to 6 years (legal accounting requirement)
- Marketing data: until you withdraw consent
- Website analytics: 26–36 months depending on provider policies
6. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to marketing communications
- Request data transfer to another service (data portability)
- Withdraw consent at any time
To exercise your rights, contact us at [email protected].
7. Cookies & Tracking Technologies
Cookies help improve user experience and enable essential site features such as:
- Cart functionality
- Login security
- Personalised recommendations
- Analytics & performance measurement
You may disable cookies in your browser settings, but certain features may not function properly.
8. Data Security
We implement strong technical and organisational measures to protect your information, including:
- Encryption and secure data transfer (SSL)
- Restricted internal access to stored data
- Regular security monitoring and audits
9. International Data Transfers
If data is transferred outside the UK or EEA, we ensure appropriate safeguards such as:
- Standard Contractual Clauses
- Approved frameworks ensuring adequate protection
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in laws or business practices. The most recent version will always be available on our website with the effective date shown above.
11. Contact Information
If you have privacy questions, complaints or data access requests, please contact us:
Good Readers
📍 Address: 41 Town Ln, Bebington, Wirral CH63 5JD, United Kingdom
📧 Email: [email protected]
📞 Phone: +44 070 8555 7041
You also have the right to file a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated.